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Citizens Advice Test Valley

If you have a problem, we can help you find a way forward. We are here to help anyone who needs it. We are Citizens Advice – the People’s Champion.

We provide free, independent, confidential, and impartial advice to residents of Test Valley (Andover, Romsey, and surrounding area), relating to:

Benefits, Work, Debt and money, Consumer (including energy), Relationships, Housing, Law and rights, Discrimination, Tax, Healthcare, Education, and more

There are several ways you can access our advice –

Drop in to speak to an adviser face-to-face: (excludes public holidays)

  • Romsey – Monday to Friday, 9:30am to 12 midday – Former Magistrates Court, Church Street SO51 8AQ
  • Andover – Monday to Thursday, 9:30am to 12 midday – 1st Floor, Chantry House, Chantry Way, SP10 1LZ
  • Whitchurch Town Hall – Tuesdays, 9:30am to 1pm – Newbury Street RG28 7DW
  • Romsey Foodbank – Tuesdays, Wednesdays and Thursdays, 10:30am to 12:30pm – Freedom Centre, Unit 6, Greatbridge Business Park, Budds Lane SO51 0HA
  • Andover foodbank – Monday to Friday, 10am-12 midday – St John The Baptist Church, Alexandra Road SP10 3AD

Phone our free helpline Monday to Friday 9am to 5pm: 0808 812 6681

Email us via our website form: testvalleycab.org.uk/email-advice-form

Go online to find advice on the national Citizens Advice website: citizensadvice.org.uk

If you’re interested in volunteering with us, please visit testvalleycab.org.uk/news/volunteer